Is managing your district’s device repairs a time consuming, logistical nightmare?
We understand that managing your mobile device assets is difficult. We’re here to help. As a partner, you will have access to our proprietary Mobile Device Repair Management (MDRM) dashboard, repairWATCH, centered around repair processing, monitoring, reporting, and automation.
When a device is damaged it’s hassle enough. We strive to make the repair process as seamless as possible. repairWATCH extends your primary Mobile Device Management (MDM) system and incorporates a full-feature repair processing, monitoring, and reporting dashboard.
Automate your repair processes and workflows with one-click repair scheduling, end-to-end repair tracking, detailed reporting at the device, user, building, and grade level, built-in shipping labels and packing lists, historical data archiving, and much more!
Take Charge of Your Device Repairs!
2. Customized Protection Solutions
No two school districts are alike when it comes to their mobile device protection needs. We understand this and work to build customized solutions that fit your district’s unique needs, use case, and budgetary concerns.
Our deep understanding of 1:1 learning environments and the challenges associated with deployments allow us to craft a custom protection solution that meets your most pressing requirements. Selecting the right casing, protection plan, and repair company is a critical decision. With Tech Defenders, we make that decision an easy one.
One company, one decision.
3. FAST Turnaround
Mobile devices play an integral role in today’s K-12 learning environments. Prolonged downtime can lead to decreased student productivity, in turn defeating the purpose of investing in forward learning technologies. With repair capacity to handle even the largest deployments, expertise to perform the most delicate repairs, and strategically placed regional repair centers, we are able to turnaround device repairs in 3-5 days, including shipping time, a fraction of the time of other repair centers.
Know that your mission-critical devices will be expertly repaired and returned to your students in a timely manner.
4. We Repair YOUR Devices…Not Swap
Not all protection plans are created equal. In the K-12 education sector, administering a 1:1 deployment involves a lot of back-end administrative work. With some protection plans, when a device is broken, a replacement device is issued.
On the surface, this may not seem like a major difference; however, how long does it take on average to unassign the user and de-enroll the old device from your district’s various asset tracking and device management systems? Not to mention, having to create a new asset tag, enroll, and provision the replacement device.
With Tech Defenders, we repair YOUR devices. You get YOUR device back. All district wide management systems remain intact and the device is ready to return to the student as soon as the repair is complete.
Save time and avoid headaches with a company who repairs your devices.
5. Device Cycle Management / Buyback Protection
Creating a sustainable 1:1 program can prove costly. Tech Defenders offers buyback protection on all your devices, working or not. Convert your unwanted, broken, and aged devices to working capital quickly and efficiently. We'll even buy iCloud locked devices!
Want to know what’s even better? repairWATCH can granularly track the purchase date of each device in the system. Easily request a quote on all devices over a certain age or devices that have been marked unrepairable. Convert your aged and damaged inventory into capital for technology upgrades.
Why stop at just 5 reasons? When we say, “One Company, One Decision.” we mean it. Tech Defenders is the all-in-one solution for all your mobile device protection needs. With our deep understanding of the K-12 education sector and our extensive connections throughout the mobile device repair and wireless industries, we can provide an end-to-end solution including:
- Device Leasing and Procurement Options
- Asset Tagging
- Rollout Assistance and Consulting
- Vendor Relations and Development
- MDM Enrollment
- Software Integration Services